gandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 8 months agoSomething about incentiveslemmy.mlimagemessage-square18fedilinkarrow-up1324arrow-down120cross-posted to: memes@lemmy.worldmemes@lemmy.ml
arrow-up1304arrow-down1imageSomething about incentiveslemmy.mlgandalf_der_12te@discuss.tchncs.de to Tech Support Memes@lemmy.ca · 8 months agomessage-square18fedilinkcross-posted to: memes@lemmy.worldmemes@lemmy.ml
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up7·8 months ago the receptionist filed another ticket: “My keyboard is missing.” Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
minus-squareTrainguyrom@reddthat.comlinkfedilinkEnglisharrow-up3·8 months agoOr for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
minus-squareZorsith@lemmy.blahaj.zonelinkfedilinkEnglisharrow-up2·8 months agoCalled and transcribed by the lowest tier help desk tech or call center.
minus-squareegrets@lemmy.worldlinkfedilinkarrow-up4·8 months agoYou have a more human ticketing system than any I’ve worked with if that’s an option!
minus-squarekemorg@szmer.infolinkfedilinkEnglisharrow-up3·8 months agoAh I forgot that these days old school contact channels are hidden and all you see are clanker chatbots
Impressive. Voice dictation, on-screen keyboard, or they had a help desk that is actually slightly workable on mobile? (The third is imaginary.)
Or for modern times it’s a laptop dock so they just opened their laptop and entered the ticket that way
Called and transcribed by the lowest tier help desk tech or call center.
Called them?
You have a more human ticketing system than any I’ve worked with if that’s an option!
Ah I forgot that these days old school contact channels are hidden and all you see are clanker chatbots