• gerowen@piefed.social
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    23 hours ago

    I literally have clothes hanging on a line across the living room because our just out of warranty $1,000+ Samsung “smart dryer” died again a month after I replaced every sensor and the heating element, and I just don’t feel like taking it apart again to “maybe” find the problem.

    Before this we just had a plain white box from Maytag; easy to work on, cheap replacement parts. It was probably 30 years old when the motor seized and my wife asked for newer, fancier machines. Big mistake.

    • Erasmus@lemmy.world
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      20 hours ago

      We have similar ‘smart’ Samsung washer and dryers that we purchased last year after our old Kenmore units bit the dust after many many years.

      I am quick to warn anyone that I come across DO NOT buy Samsung machines under any circumstance.

      Our wash times (and dry but especially wash) went up from astronomically. Even though the load size was supposed to be one of the largest we could find it no where near compares to what we had. Plus, a month or so after we had ours we received a notification from Samsung that they needed to log into our washer and do a ‘firmware’ update because several of those models were causing fires.

      Imagine your washing machine causing a fucking fire and burning your house down.

      • helpImTrappedOnline@lemmy.world
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        20 hours ago

        And the fix is a firmware update not a total recall? So its either buggy overcomplicated software or the update tweaked things to reduce the power draw so you got less machine power than what you were advertised.

        Which honestly for a washer machine is pretty cool they can fix that sort of issue without the hassle of replacing the big machine, but if only these kinds of major safety issues could be figured out in pre-production.

    • Zink@programming.dev
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      16 hours ago

      I don’t keep up on the appliance world very much, but for many years I have been under the impression that when replacing one it’s always a good call to NOT get the Samsung.

      I have literally never seen reason to doubt that rule.

      I’m actually pretty happy with my current appliances, but I don’t stick all to one brand and I stick with the simpler cheaper designs. If paying for the next higher tier brings higher build quality or upgrades the core function’s power/capacity, then I’ll probably go for it.