Also, this is based on 3 years of ownership, but I see no mention of how they controlled how much people abused the cars. Someone driving a car like a racecar and someone driving a car like a grandma are going to have very different scores for reliability. Unless this is only based on warranty claims that were verified to be caused by manufacturer defect and not by any outside factor.
According to JD Power?
Also, this is based on 3 years of ownership, but I see no mention of how they controlled how much people abused the cars. Someone driving a car like a racecar and someone driving a car like a grandma are going to have very different scores for reliability. Unless this is only based on warranty claims that were verified to be caused by manufacturer defect and not by any outside factor.