I already transferred to Qobuz, but feels weird that they threaten people leaving with losing their libraries.

This would suck for people who only wish to temporarily cancel.

  • CTDummy@piefed.socialEnglish
    8·
    20 days ago

    See this is what I don’t get, like I accept I may be outside the target market or whatever but surely it’s basic psychology that consumers react negatively to this type of “keep paying or loss it all” type shit. Your “no worries, it’ll all be here when you’re ready to resume the subscription” is so much more palatable aka likely to make money, I would have thought.

    • glimse@lemmy.world
      4·
      20 days ago

      The visceral reaction to that message by the average person would be “wait, but I don’t want to lose it all!”

    • binarytobis@lemmy.world
      2·
      19 days ago

      You’re right, it’s unhinged. And a lot of people I talk to about this stuff in real life unthinkingly respond along the lines of “You can’t really blame them, it’s good business practice.”

      I can and do blame them. They don’t have to be that way, they made a decision and me hating them is not only my right, but an obvious conclusion. I’ll go a step further and hold a grudge against this corporation in the form of a personal boycott. If more people did that maybe they would design for people like us and not the ones willing to shrug off any slight and open their wallets wider.