A court record reviewed by 404 Media shows privacy-focused email provider Proton Mail handed over payment data related to a Stop Cop City email account to the Swiss government, which handed it to the FBI.
Proton uses Chargebee for payments, which has its own data retention policy of essentially “as long as we want to”, but Proton does themselves keep limited data like the billing name, and last 4 digits.
Proton’s privacy policy says nothing about a pre-set time delay after which they’d delete that data. They only claim that they “reserve our right” to remove your payment information if they think it’s no longer valid. So theoretically, that might mean if your card’s expiry date has passed, but that’s not a confirmation.
The best way to reliably make sure Proton wouldn’t have any info on you is to not have ever tied any real information about yourself or your payment info to that account.
Proton uses Chargebee for payments, which has its own data retention policy of essentially “as long as we want to”, but Proton does themselves keep limited data like the billing name, and last 4 digits.
Proton’s privacy policy says nothing about a pre-set time delay after which they’d delete that data. They only claim that they “reserve our right” to remove your payment information if they think it’s no longer valid. So theoretically, that might mean if your card’s expiry date has passed, but that’s not a confirmation.
The best way to reliably make sure Proton wouldn’t have any info on you is to not have ever tied any real information about yourself or your payment info to that account.