I must have gotten one after the enshitification. I bought a HiSense TV during the pandemic and the unit I got was trouble from nearly day 1. A line of pixels went dead all the way across the screen. I tried to work with their warranty department and they asked for a picture of the problem.
Ok, easy enough. Take the picture and send. They reply, “can you take a picture with better lighting of the bezel?” Ok, no problem. Gerry better lighting, snap picture, send off. They reply, “can you get better lighting on the bezel?” Seriously? Fine, get the TV under really good lighting, take picture, send. “Can you get better lighting on the bezel?” WTF? Ok, I’ll admit I don’t have 50,000 candle power spot lights on it, but this is just obvious stalling. Each round of pictures and request for more is taking weeks.
During this time, the TV OS sees several updates and the underpowered nature of the system is starting to slow. The menus aren’t just sluggish, they are downright unusable. The home screen is now half ads. I finally decided, “fuck it” took the TV to the dump and bought something else.
Thankfully, the TV was only around $500. Not cheap, but the cost of the education in not buying crap didn’t hurt too much.
I must have gotten one after the enshitification. I bought a HiSense TV during the pandemic and the unit I got was trouble from nearly day 1. A line of pixels went dead all the way across the screen. I tried to work with their warranty department and they asked for a picture of the problem.
Ok, easy enough. Take the picture and send. They reply, “can you take a picture with better lighting of the bezel?” Ok, no problem. Gerry better lighting, snap picture, send off. They reply, “can you get better lighting on the bezel?” Seriously? Fine, get the TV under really good lighting, take picture, send. “Can you get better lighting on the bezel?” WTF? Ok, I’ll admit I don’t have 50,000 candle power spot lights on it, but this is just obvious stalling. Each round of pictures and request for more is taking weeks.
During this time, the TV OS sees several updates and the underpowered nature of the system is starting to slow. The menus aren’t just sluggish, they are downright unusable. The home screen is now half ads. I finally decided, “fuck it” took the TV to the dump and bought something else.
Thankfully, the TV was only around $500. Not cheap, but the cost of the education in not buying crap didn’t hurt too much.
tl;dr: Fuck HiSense