Kind of a rant. Hoyo blocked my SimpleLogin email. I couldn’t receive verification codes. Clicking the “Send” button just returned a “Too many requests. Try again later” error. Every. Single. Time.
No matter how long I waited between login attempts, it kept giving the same error. I also tried logging in through my phone and with different IP addresses.
So I opened a ticket but they were unresponsive after giving my Genshin Impact UID. I found an “account retrieval form” in the Hoyoverse account management webpage, filled it up and had my email address changed. I was able to log in now so it looks like they’re blocking SimpleLogin email addresses which sucks. Now I’m thinking of changing my email addresses on other accounts that use SimpleLogin.
Anyway, if you use a SimpleLogin email address, you should probably change it, or at least be prepared to have it changed in the future. :/
It’s possible but the longest I waited before trying to log in again was 24 hours. After that, I thought “maybe they’re blocking my email”. They also replied to my ticket with this just an hour ago:
So it does seem like they think my email was some “potential risk”.
Ah that sucks. I used to play on Linux. I really hate it when the only games I play break on Linux so I’ve been using Windows for the past year or so. At least it’s not entirely broken and there’s a work around.