I wonder how many times they had people trying to push the doors instead.
Had? I bet you they still have people pushing the doors all the time.
Maybe even more now because the button is perfectly camouflaged between all the useless signs.
Great, I think I got it, but just in case tell me the whole thing again I wasn’t listening.
this movie just randomly popped into my head last night when i was desperately trying to sleep and i couldn’t stop thinking about it. i blame you, for the record.
State of US education
Those are the actions of someone who has dealt with The Public
Literally had to put a sign on my door saying to use the god damn doorbell with an arrow pointing directly at it. The pizza guy would then call me, asking why I didn’t open when he knocked. Maybe because I can’t hear your fucking knock, which is why I bought a god damn doorbell! Fuck the public.
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We have socially conditioned ourselves to ignore signage if we aren’t specifically looking for it. 99% of signage in today’s world is usually just an ad being shoved into your face trying to sell something. It is a bombardment of annoying and intrusive information to the point our minds have trained themselves to filter the visual noise out. It is literally too much for our mind to process, so most of it gets deleted from our consciousness in the same way the hole in your vision from your optical nerve is being hidden from your perception unless you specifically expose it.
And people will STILL try to push the door, or wait for it to open.
Receptionist: DID YOU NOT SEE THE SIGNS!?
Patient: bitch I’m blind.
“What did your skank-ass say!? I’m deaf, so I might have got it wrong.”
My brain tends to overlook the big BIG buttons. Like when I was on vacation last month and they had a different cashier system and I couldn’t find the “pay with credit card” button. I tried every other button on the screen, until I gave up and asked another person. They looked at me in absolute disbelief an touched the BIG button that took up about half of the screen. To me it just came into existence at this point of time, it just wasn’t there seconds before the other person touched it. I’m really careful about opening doors though, and I surely would have seen “emergency” written on the door.
That’s bad UI, not you. Your brain was pattern matching for something that looked like a button, didn’t lock onto the non-button thing, because why would it?
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Yeah, buttons should look like buttons. If it takes up half the screen a lot of people are going to miss it because they’re looking for something that looks like a button.
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No, you’re supposed to rip the button out of the wall and push it towards the exit
I have no trouble understanding why this has to be this way.
Twice a year our facility has a staff day where we get hit up by aflac and find out how we are doing as a organization. We have huge placards we place in the walkways leading up to the doors. Our meeting room is right by those doors and inevitably we will have people who ignore all the signs saying closed walk to the doors and pull them several times before finally reading the sign that we also put on the door.
And sometimes you get so used to there being brightly colored ads,
corporate propagandamotivational messages and various warning signs everywhere, that you develop a blindness for everything too flashy and ignore it until you encounter a roadblock that doesn’t yield.You don’t normally have to step around a billboard.
Good thing they weren’t specifically talking about billboards and instead were speaking to the much broader spectrum of advertising strategies.
Good thing you aren’t them so its not up to you to say what they were talking about.
This is true and not just about ads. It’s called ‘sign blindness’.
Having more signs can actually exacerbate the problem.
It’s not (always) about being dumb or careless, it’s our nature.
Truthfully it’s a design issue. If people keep coming up to a door and pulling on it, it’s because the design of the door is instructing them to do so. Design imparts information. A door in a home can have simple knobs - anyone living there can just learn which doors to push/pull. A door in a public space instead needs to be designed to tell people how to operate it, even without any labeling.
A door is a simple device. It shouldn’t require reading labels or a manual. It’s operation should be abundantly obvious. After all, even those who don’t speak the language or are illiterate need to be able to operate doors. A door that needs instructions is one that is poorly designed.
Define “emergency”
The button not working
What? I-I don’t understand what … what does … miss, can you open the door please?
“No, it opens both ways. I was here yesterday.”
slowly breaks the door open
But what about the emergency described on the door? Does it also apply?
Yes, it’s probably referring to the climate crisis. I think it qualifies as a emergency allowing me to not use the button
Uhm, instructions unclear. Let me find something to break the glass.
The emergency: the button not working
Not even ironically. We have automatic sliding doors where I work, which are designed to open outward if pushed, to allow safe exit in a crowd stampede emergency.
Every so often somebody leans against it, bumps open the emergency mechanism, and trips the alarm. Which is pretty chill, but a staff member has to push it back into place before the door opens and closes automatically again.
Recently this happened, and instead of waiting 20 seconds for a staff to fix it, the customer pushed the doors the rest of the way out, because the door not opening automatically was “an emergency.”
So is there room to add “if button fails”?
