You could try looking up the Enneagram personality typing tool. Look through the typings, figure out what seems to fit Carmen the best to you, and that might help you find the words you need.
There was actually a great video released yesterday by TheraminTrees about this very subject. It really digs into how all ‘red flags’ don’t necessarily come from places of ill intent, but when the overall pattern unfolds it’s a bad sign.
You could try looking up the Enneagram personality typing tool. Look through the typings, figure out what seems to fit Carmen the best to you, and that might help you find the words you need.