I’m able to access my account from my console and using the mobile app, just not from the website. I’ve tried desktop and mobile browsers, from my home and mobile ISPs, and with a private window to eliminate browser extensions and cache. I tried contacting Sony support but they’re just saying it must be my ISP. Looks like the number changes every time, but this is the error I receive after entering my password

1XxwRHItSde6Vl7.png

  • baronvonj@piefed.socialOP
    link
    fedilink
    English
    arrow-up
    1
    ·
    6 days ago

    Thanks. I know Bitwarden can store passkeys, probably other password managers too.

    I don’t seem to get a prompt to create a passkey anywhere. I tried logging out and back in on the mobile app, and logging into the site in Chrome on mobile.

      • baronvonj@piefed.socialOP
        link
        fedilink
        English
        arrow-up
        2
        ·
        6 days ago

        I had not. I was able to login to that with Chrome on mobile to store a passkey in Bitwarden. But I guess there’s some issue with Firefox+Bitwarden on Linux with passkeys, because attempting to login that way on desktop just gave me a prompt for fingerprint scan (don’t have). But the other methods button gave me the QR code, and scanning that from my phone opened the login link in Firefox mobile (which hasn’t worked at all thus far) which then opened Bitwarden mobile for the passkey, and that succeeded to login on the phone, where I could then enter the code and approve the login.

        What a shit show. Big thanks for your help!

        • slimerancher@lemmy.worldM
          link
          fedilink
          English
          arrow-up
          1
          ·
          5 days ago

          Glad it worked out.

          And thanks for the hint about password managers storing passkeys, Samsung Pass didn’t let me export but I was able to enable the integration in KeePassDX and create new passkeys for it, which I can now backup.