Do we think these payment processors are running their own call centers? Seems more likely that they’re contracting the work out, and those firms just aren’t going to get their contracts renewed.
I think call centers and answering services may be volume based pricing. I know at medical practices I’ve worked at, the answering services used charged by calls received. I don’t know about at the scale of large companies like VISA.
Just because the call center is in the united states doesn’t mean that the company did not contract the call center out.
I worked for 3 different call centers in the united states all of them were a 3rd party company and not the company I was providing customer service for.
Do we think these payment processors are running their own call centers? Seems more likely that they’re contracting the work out, and those firms just aren’t going to get their contracts renewed.
I think call centers and answering services may be volume based pricing. I know at medical practices I’ve worked at, the answering services used charged by calls received. I don’t know about at the scale of large companies like VISA.
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Be sure to speak English if they transfer you to the French line
Just because the call center is in the united states doesn’t mean that the company did not contract the call center out.
I worked for 3 different call centers in the united states all of them were a 3rd party company and not the company I was providing customer service for.
deleted by creator
Did they have a Canadian accent, eh?