These are not simple questions but high severity issues that need to be dealt with in a short timeframe. Slack doesn’t seem like the right tool here, a dedicated process would work much better (like an incident system).
That being said, the point here is to include enough context in your initial message so that the other person can start thinking about it as soon as they see it, instead of having to wait for you to type it out.
This company desperately needs a ticketing system. I can’t imagine getting interrupted by some entitled asshole who doesn’t realize i don’t exist to serve only them.
To people like this, my existence begins and ends with their call, those kind of people get shit work done for them and everyone talks about them behind their back.
These are not simple questions but high severity issues that need to be dealt with in a short timeframe. Slack doesn’t seem like the right tool here, a dedicated process would work much better (like an incident system).
That being said, the point here is to include enough context in your initial message so that the other person can start thinking about it as soon as they see it, instead of having to wait for you to type it out.
This company desperately needs a ticketing system. I can’t imagine getting interrupted by some entitled asshole who doesn’t realize i don’t exist to serve only them.
To people like this, my existence begins and ends with their call, those kind of people get shit work done for them and everyone talks about them behind their back.