Awesome…

  • GreenShimada@lemmy.world
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    7 hours ago

    Really, this headline should be “Organization so poorly organized that they messed up having relatively secure email.”

    • halcyoncmdr@piefed.social
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      7 hours ago

      Not at all. Proton doesn’t require any personal info at all. But if you pay with a credit card… That has your personal info tied to it. It’s their fuck up paying with a credit card. Proton accepts other payment methods that aren’t tied to your identity.

      Proton is required by law to provide information they have when the courts say so.

      • toynbee@piefed.social
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        6 hours ago

        So I’m not a criminal organization as far as I know, but if I did pay with a credit card originally can that be rectified without deleting and starting over?

        • AmbitiousProcess (they/them)@piefed.social
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          5 hours ago

          Proton uses Chargebee for payments, which has its own data retention policy of essentially “as long as we want to”, but Proton does themselves keep limited data like the billing name, and last 4 digits.

          Proton’s privacy policy says nothing about a pre-set time delay after which they’d delete that data. They only claim that they “reserve our right” to remove your payment information if they think it’s no longer valid. So theoretically, that might mean if your card’s expiry date has passed, but that’s not a confirmation.

          The best way to reliably make sure Proton wouldn’t have any info on you is to not have ever tied any real information about yourself or your payment info to that account.