The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.
Health insurance company I worked for would automatically reject claims over a certain amount without reviewing them. Just to be dicks and make people have to resubmit. This was over 25 years ago, but it’s my understanding many health insurers still pull this shit. They don’t care if it’s legal or not. Enforcement is lazy and fines are cheaper than medical claims.
Obviously this is in the USA.
We need a whole branch of government dedicated to fucking with insurance companies. They basically generate free money by having money, they don’t actually provide any net positive outside of just having money
We need to move to single payer healthcare and just eliminate the need for insurance companies.
Our business-critical internal software suite was written in Pascal as a temporary solution and has been unmaintained for almost 20 years. It transmits cleartext usernames and passwords as the URI components of GET requests. They also use a single decade-old Excel file to store vital statistics. A key part of the workflow involves an Excel file with a macro that processes an HTML document from the clipboard.
I offered them a better solution, which was rejected because the downtime and the minimal training would be more costly than working around the current issues.
downtime
minimal retraining
I feel your pain. Many good ideas that cause this are rejected. I have had ideas requiring one big downtime chunk rejected even though it reduces short but constant downtimes and mathematically the fix will pay for itself in a month easily.
Then the minimal retraining is frustrating when work environments and coworkers still pretend computers are some crazy device they’ve never seen before.
The library I worked for as a teen used to process off-site reservations by writing them to a text file, which was automatically e-faxed to all locations every odd day.
If you worked at not-the-main-location, you couldn’t do an off-site reservation, so on even days, you would print your list and fax it to the main site, who would re-enter it into the system.
This was 2005. And yes, it broke every month with an odd number of days.
As weird as it may seem, this might be a good argument in favor of Pascal. I despised learning it at uni, as it seems worthless, but is seems that it can still handle business-critical software for 20 years.
I worked as software engineer and my boss tolerated me going to office at 2pm and leave at 9pm. It’s against company policy, certainly, but no one talked about it. It still is my most productive and happy time.
This comment is not like the others, lol.
Good on your manager.
I’m changing jobs at the moment. I accepted a position at a UK office of an American company which I was a perfect fit for but they wouldn’t tolerate remote working or flexitime. A few days after, I was offered a job at a UK company offering 80% remote work and very generous flexi but for £5000/year less. I let the American company know I wouldn’t be starting with them after all. Honestly, it this day and age flexible hours and such aren’t a big ask for most information workers and work-life life balance is too important.
My boss was high 99% of the time he was at work.
Or awake.
Just remembered another one:
Have you ever had an anonymous survey sent to you by your work or by a company your work has hired? They’re not anonymous. Management knows what your opinions are and will use them against you.
I worked for a consultant that would try and help fix businesses. The worst example I can think of was when I saw one person had answered a survey question saying that their employer had a “blame culture”. Rather than trying to work on the processes or address why something had gone wrong, staff would start pointing fingers to keep out of trouble. This didn’t fix anything and only made people spend all the time covering their posteriors.
The manager called a general meeting of everyone at that site and then singled out the employee who’d mentioned the blame culture, blaming him for saying there was a blame culture. The employee then pointed out that they’d been told, in writing, that the survey was anonymous. That employee called the manager a liar and then she lost control of the meeting, with lots of employees calling her a liar and several storming out. They weren’t in business the next year.
You work in the US, right?
I’m so sure that this would be absolutely illegal in the EU. Privacy laws are rather strict here and I can’t imagine that it would be legal in any way to say that you’re doing an anonymous survey if it isn’t actually anonymous.I live in the UK.
The consultancy never claimed that the surveys were anonymous. Pretty much every manager did when they sent it out to their employees. I guess lots of bosses in the UK have no problem with lying to their employees.
Privacy laws are only as good as their enforcement. I’ve seen first hand the slap-dash attitude the NHS has to patient confidentiality and the police using databases for their own personal reasons. I’ve also experienced UK primary schools violating confidentialities. No repercussions for any of them.
If you were to reveal this information while you were still employed, would they have had legal repercussions against you as a whistle blower?
No legal repercussions.
I did some consultancy for the NHS (hint for anyone in IT: DON’T) and tried to whistle-blow the absolute shocking state of patient confidentiality. Nurses would routinely look up things to use or for gossip or leverage over people. For example, one nurse was able to access patient details to help her friend get ammunition in a divorce and custody battle. Another used it for playground gossip against a mother who had offended her and spread around that she was on antidepressants. When I started the complaint (giving multiple examples), they closed ranks and decided my claims were due to “miscommunication” and/or were fabricated. I could prove this data had been accessed and who had accessed it on the system’s audit trail. Nothing was done. They have policies in place stating not to do that, but they were routinely ignored.
Same with the police. Officers were using police databases to stalk and harass exes, exes new partners or neighbours who had pissed them off. The Independent Police Complaints Commission are a joke and are staffed by ex police officers who had personal relationships with the people involved. The complaint was closed and I received a letter months later thanking me for withdrawring my complaint. I never withdrew the complaint and was informed that I had and I was unable to open it up again. This was 10 years ago and I haven’t worked for any police department since or relied on the police for anything.
GDPR and data protections laws are all well and good, but without enforcement they are meaningless.
i worked for a hybrid hosting and cloud provider that was partnered with Electronic Arts for the SimCity reboot.
well half way through they decided our cloud wasn’t worth it, and moved providers. but no one bothered to tell all the outsourced foreign developers that they were on a new provider architecture.
all the shit storm fail launch of SimCity was because of extremely shitty code that was meant to work on one cloud and didn’t really work on another. but they assumed hurr hurr all server same.
so you guys got that shit launch and i knew exactly why and couldn’t say a damn thing for YEARS
I worked for a pretty popular magazine back in the late 90’s. One day near the beginning/middle of 2000, we were all called down to the bullpen for a last minute meeting by management and marketing. (That’s never a good sign.)
We were told that we have a great product with amazing writing, but marketing doesn’t know how to sell it so they’re closing us down. Instead, we went online only. I was the web developer so I survived the firings.
So then we figured that we were set because our website produced more content and had more traffic than any of the company’s other websites. However, in March of 2001, we had another emergency meeting. Again, we were told our content was great, but the company was going in another direction. Instead of producing our own content, the company was going to just repost other sites’ content. I and everyone else in my team were let go.
Needless to say, the whole “we’ll just repost what other people posted” plan didn’t go so well. Last time I checked, the company wasn’t doing very well at all.
The programming team that is working hard on your project is just one dude and he smells funny. The programming team you’ve met in your introductory meeting are just the two unpaid interns that will be fired or will quit within the next two months and don’t know what’s happening. We don’t do agile despite advertising it. Also your project being a priority means it’ll be slapped together from start to finish 24 hours prior to the deadline. Oh and there will be extra charges to fix anything that doesn’t work as it should.
Can confirm. I am the smelly guy. Leave me alone and you get code. Bother me and you don’t.
We didn’t investigate an online theft from any bank account unless it was over US $100k.
That I made their DropBox account, and they can’t access it anymore…
I used to work at Starbucks (almost a decade ago now), but at the time, the motto was “just say yes” to any customer requests. We also had free drink cards that you could give out to deesclate any issue. So I would say any time you’re even the slightest bit unhappy, bring it up, and you should at least have your problem solved, if not compensated for a free drink next time.
We also had customer satisfaction surveys that would print on reciepts, where filling one out would get the customer a free drink. We always kept them for customers that were happier to try and rig the odds in our favour of a higher rating, but also if a customer asked for one, I would give it if I had it. You could always ask the cashier if they have any of those as well.
Again, not sure how much either of those things have changed in the past 10 years, and I’m not sure how regional it was (this was in Canada at a corporately run store), but maybe worth a try.
Also I love these types of threads – great topic to post.
“Can I have a free drink card?”
No?! Then give me two if you want de-escalate the problem!
No?! Then four!
Every time we notified anyone about a potential illegal breach of gdpr that could get us fined or sued, admin pretended they had never been informed because the changes would take too long and collide with their plans to “revamp everything, reinvent the platform, and rebrand”.
I should have whistleblown them myself if it were not for the fact that doing so would probably get some previous employees fired rather than hurt the company.
There is a million times more counterfeit/fake items at amazon than you think, and they dont care one bit to fix the problem
I recall watching a video about the nature of how things are stored at Amazon warehouses - basically if there are multiple sellers offering the same item it all goes in the same bin. Even if you are providing a genuine product, there’s a very good chance one of the other sellers is not, and that counterfeit gets sent out attached to your seller ID. Then you get a complaint for selling a counterfeit item someone else provided.
Then when that seller is caught and booted, they just register another trademark with 5-10 random characters and do it again. This is causing a massive headache for the US Trademark Office as well.
I wrote a review about a counterfeit item I received. They never approved that one. I haven’t bought cologne from them since.
This is not a secret
I always thought there’s exactly 0 counterfeit/fake items at amazon, so … 0 times million … phew…
/s
they dont care one bit to fix the problem
Who is they? Warehouse workers? Because without getting into too many details, I know someone fairly high up at Amazon corporate, and if I recall correctly her colleague runs a whole…divison? I don’t know, largish multi-person unit…and their whole job is addressing the counterfeit problem. I think it’s just really hard to do.
At Disneyland, Mickey Mouse is always played by a woman, due to the small costume. So if you put your arm around him for a photo, try not to accidentally touch Mickey’s boobs.
