• Jhex@lemmy.world
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    1 day ago

    I still don’t understand any benefit from having a screen on my fridge… but now I hate them, thanks Samsung

    • A_Random_Idiot@lemmy.world
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      1 day ago

      I just find it astonishing that Samsung still makes appliances… Considering how awful they are at doing it, and how much money they have to lose for the dozen+ warranty repair visits they inevitably have before ultimately refunding the device.

      Maybe thats why they have screens, So their appliance division can finally turn profit by advertising you until their device dies

      • LePoisson@lemmy.world
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        1 day ago

        I think their appliances are a lot like the rest of their tech. If you get a good one it’s solid for years and years, but God help you if you get a shitty one because their customer service is garbage.

        Also idk what crack or other drug their engineer was on that designed the ice box in my freezer but it literally is made in a way that constantly causes problems with ice build up and not being able to dispense ice because of it.

        But I will say all the rest of my Samsung appliances and even the fridge aside from that ice box bullshit have been going strong.

        I think they also have crap quality control, it reminds me a lot of anything Alienware I’ve owned. Still using a mouse from 15 years ago but also had a keyboard from them die right around the one year mark and it was impossible to get any help from their support.

        While I’m ranting huge shout out to turtle beach who’s customer support and care was exceptional. My dog chewed through my headset wires and they shipped me a new one no cost.

        • A_Random_Idiot@lemmy.world
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          23 hours ago

          i’unno, I just know that every person I’ve ever known that bought a samsung device that was not a phone, they ended up fighting through multiple warranty repairs and service visits before inevitably getting a refund.

          • LePoisson@lemmy.world
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            13 hours ago

            That sucks. Yeah, fighting is the keyword there.

            I mean, I’ll put it this way, I wouldn’t recommend Samsung appliances and won’t buy them again in the future but I have not found any major problems with mine five years on (save the fridge).

            I agree though that there are enough bullshit problems that pop up and having a severe lack of good customer service is a combo that’s steering me away from Samsung. However, they are ubiquitous for a reason.

    • bitchkat@lemmy.world
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      1 day ago

      I don’t like anything on the fridge door including water and ice dispensers. Love the water dispensers inside the fridge

    • mjr@infosec.pub
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      14 hours ago

      Being able to see the contents without the inefficiency of opening the door or having the problems of a translucent door or doing admin work could be cool. But now I hate them too. So glad we have no “connected” kitchen gear yet except Tasmota switch and power monitoring sockets.