• Godort@lemm.ee
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    11 months ago

    Man, it just keeps getting worse.

    The first sign is a reasonable expectation, the second sign removes a little agency but is still decent customer service, the third sign reads like a parody of overbearing corporate attitudes, and the fourth is just abusive

    • Crankenstein@lemmy.world
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      11 months ago

      The 4th is straight up a symptom of abuse victims.

      People literally have to go to therapy to learn how to stop doing that to themselves.

      Imagine doing years of therapy to unlearn this habit only to have some middle manager cunt cause you to relapse.

      • lordnikon@lemmy.world
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        11 months ago

        Yeah kneel to get whipped “whipped” that’s what they are doing and not the other thing.

    • Rhaedas@fedia.io
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      11 months ago

      I have no problem with the second one. If a customer asks you something and you can’t help them, you don’t just dismiss them. You might try to find the answer yourself, or find someone else who could help (the opposite of “not my department”). In the end you may not be albe to help them, but you should make an effort as an employee. Like you said, it’s the basis of good customer service, something that I don’t think is taught very much anymore (for reasons that delve into capitalism and other problems).

      Third and fourth can go to hell.

    • _stranger_@lemmy.world
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      11 months ago

      Perfect dark comedy. I bet the corporate propaganda guy is a broken ex-clown, too sad to cry, and only his laughter soothes him.

    • wise_pancake@lemmy.ca
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      11 months ago

      I wouldn’t violate my clients trust or disrespect them. That’s fair.

      I thought the “I’m subhuman trash and I’ve only to serve my job” was a bit much

    • bobs_monkey@lemm.ee
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      11 months ago

      Client: I clicked every link that said “hot singles in your area” and all I got was every trojan known to man, plus some guy named “James” from Bangladesh remoted into my computer and stole all of my banking information, and now I’m destitute.

      GSA: that is all completely my fault, sorry I didn’t show up or message you for a sexy night. Please move in with me until you’re back on my feet, as Best Buy says it’s my fault that you’re a complete moron.

    • ShrimpCurler@lemmy.dbzer0.com
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      11 months ago

      A different context, but I think this is actually a pretty good rule for software engineering. A number of times I was sure a problem was someone elses fault, only for them to find my own silly mistake that I was overlooking. Sometimes the opposite also happens to me. Now I really make sure and typically find the actual root cause of problems before I suggest someone else caused it.

  • Cyrus Draegur@lemm.ee
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    11 months ago

    man i wouldn’t last a DAY there

    i only “have clients” when i’m punched in, on the clock, being paid as we speak.

    and that fourth sign, i used to honestly earnestly believe that in my past and it’s taken a lot of work to overcome.

    i am dangerously tempted to remove that sign in rather spectacularly destructive ways.

  • 𝕸𝖔𝖘𝖘@infosec.pub
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    11 months ago

    Wow. This place sounds more toxic than extremist politics. If I go to an interview and see this on the walls, I will point to it, say [loud enough for all to hear, but without yelling] “this view is exploitative, toxic, and unacceptably offensive, and I won’t work here”, turn around, and walk off.

    • lordnikon@lemmy.world
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      11 months ago

      The problem is that’s great for them you are not what they want. I started seeing these as like with spelling mistakes in scam emails they act as a filter for people that are not desperate or people that have enough self respect to not put up with it. That way they get the people they want that they can exploit to hell and back.

      • 𝕸𝖔𝖘𝖘@infosec.pub
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        11 months ago

        I agree. But that’s why I say it loud enough for other employees to hear. It plants a seed. Maybe it’ll grow, maybe it won’t. But if it does, it’ll be fruitful in that (soon to be former) employee, and maybe fruitful enough to cause an exodus.

    • potoooooooo ✅️@lemmy.world
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      11 months ago

      In Firefox, I had to middle click the actual text/link itself to open the photo in a new tab, then it loaded the full resolution version. When I clicked the actual photo, I got an unreadable low-res version.

      • buddascrayon@lemmy.world
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        11 months ago

        Ah, that did it. I am on Firefox as well and was wondering why so many others were getting a clear picture while I was looking at so much blur.

      • buddascrayon@lemmy.world
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        11 months ago

        Zooming into a blurry picture just gives to a closer look at the blur. There is some kind of disparity in what some people are seeing and what others are cause when I pull this up I get basically white lines on black backgrounds no matter how much I “enhance”.

        Edit: Looks like it’s an issue with Lemmy’s interface with Firefox. Clicking the link gives you the clear picture while clicking the image gives you a rather large (and blurry) thumbnail.

  • Annoyed_🦀 @lemmy.zip
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    11 months ago

    Never say “I don’t know”, instead say “i’ll find out”

    What is the airspeed velocity of an unladen swallow?